How long is the current waiting list at Malthouse Dental Centre?

At present, there is an NHS waiting list at Malthouse Dental Centre. That said the sooner you add your name the sooner we can see you as occasionally we can get additional NHS funding which allows us to see new patients from this waiting list sooner.

Do I have to pay for treatment?

Payment is required unless you are entitled to an exemption. Below are a list of exemption criteria;

  • under the age of 18,
  • under the age of 19 and in full time education,
  • currently pregnant, have given birth within the a year,
  • receive tax credit,
  • receive income support,
  • receive income based job seekers allowance,
  • receive pension credit.

If you are unsure, just ask one of our friendly dentists.

How much will treatment cost?

Fees

If you pay for NHS dental treatment, there are three standard charges. The amount you pay depends on the treatment you might need to keep your teeth and gums healthy. All charges apply to an overall course of treatment, and not the individual items within the course of treatment.

You will only pay one charge for each course of treatment – even if you need to visit your dentist more than once to finish it.

Band 1 course of treatment – £20.60

This covers an examination, diagnosis (eg: x-rays), advice on how to prevent future problems, and a scale if needed. Urgent treatment when you need to see a dentist immediately also falls under Band 1 treatment charges.

Band 2 course of treatment £56.30

This covers everything listed in Band 1, above, plus any further treatment such as fillings, root canal work or if your dentist needs to take out one or more of your teeth.

Band 3 course of treatment £244.30

This covers everything listed in Bands 1 and 2 above, plus crowns, dentures or bridges.

Choice of Private Treatment

The NHS provides all treatment necessary to maintain your oral health. There are some treatments that are not normally available under the NHS, and you may choose to have these provided privatelyto enhance treatment planning. A full estimate and treatment plan will be given to you in writing before treatment commences.

Are there any payment plans available?

A deposit will be required at the first visit. Payments however can be made in stages as treatment progresses. A deposit will be required at the first visit, but all fees due should be paid in full prior to the last appointment. A financial plan may be available depending on the length and cost of the treatment.

How can treatment be paid for?

Treatment can be paid for using cash and all major debit and credit cards, except American Express. We no longer accept cheques.

What are the opening hours?

Malthouse Dental Centre is open Monday to Friday from 9am to 5pm. Further details can be found at the “Contact Us” page.

When should I bring my child to the dentist?

Children should be registered with a dentist as soon as they begin teething at around 6 months of age. Even if no treatment is carried out, important information can be given to aid your child’s dental development.

How can I complain or leave feedback?

We take complaints very seriously as we see them as a method of improving our services and so we have developed an efficient in house procedure to deal with any dissatisfied patients. Please email the practice, Mrs Bargery is our Complaints lead, and request a complaints proforma and we will attempt to investigate your concerns promptly